Privacy Policy
Understand how Cheng Cohen collects, uses, and safeguards your information.
This privacy policy is effective as of December 15 , 2025.
Cheng Cohen, LLC (“we,” “us,” or “our”) has developed this privacy policy (“Privacy Policy”) to explain our practices regarding our collection, use, safeguarding, and disclosure of personal information we may obtain from you when you visit our website, www.chengcohen.com (the “Website”), interact with us through other webpages (such as social media sites) or our marketing materials, attend our in-person events, or engage with us and the services we provide to our clients (collectively, the “Services”).
We respect your privacy, we value your trust, and we strive to safeguard any personal information that you may share with us.
Your use of the Services is subject to this Privacy Policy, as it may be amended from time to time. Please take a moment and read this Privacy Policy carefully before using and/or submitting information through our Services. We may further modify this Privacy Policy, so please be sure to re-familiarize yourself with this Privacy Policy when subsequently accessing our Services. If you have any questions regarding this Privacy Policy, please send an email to tech@chengcohen.com, or write Cheng Cohen, LLC, Attention: Managing Member, 363 West Erie Street, Suite 500, Chicago, Illinois 60654.
If you contact us via any Service (including the Website), reply to any of our marketing materials or alerts, or send other communication(s) to us, such communication does not create an attorney-client relationship with us, and your communication may not be considered confidential or protected by the attorney-client privilege. As such, please do not send us any documents, materials or other information that you may consider confidential or sensitive, unless we specifically ask you to do so.
Personal Information We Collect & How It’s Collected
The definition of personal information is dependent on the applicable law in your place of residence, and/or your physical location at the time the information is collected; however, for purposes of this Privacy Policy, we will refer to “Personal Information” as information that can be used on its own or in conjunction with other information to identify, contact, or locate a specific individual.
We may collect the following Personal Information when you engage with or use the Services:
Information You Provide to Us
While Visiting Our Website. You are not required to provide Personal Information to access the Website. However, you may choose to provide us with your Personal Information such as your name, occupation, employer, and contact information (phone number and/or email address) when you send us an inquiry, subscribe to receive our legal alerts and updates, or send one of our team members (or sidekicks) an email. If you submit your resume or other employment or educational records to us in connection with an open job position, we will have access to Personal Information within such records.
While Receiving Legal Services. We may collect Personal Information from you while performing legal services for you, some of which may be considered “sensitive” information under applicable law. In addition to information such as your name, contact information (phone number and/or email address) physical address, and zip code, we may also collect information including your social security number, birthdate, employment history, credit card and bank account information, drivers’ license numbers, financial records, and related information. Please note that we will only ask for this information once we have established an attorney-client relationship with you – please do not send us this information otherwise.
By Engaging Us on Social Media. We may receive Personal Information in the form of social media usernames or handles and any other information you choose to provide or disclose when interacting with any linked social media websites. You may also provide us with your name and any email or phone numbers associated with such account(s).
Information We Obtain From Third Parties. We do not collect any Personal Information from individuals or third parties.
Information We Collect Automatically
Device Information. Personal Information that may be automatically gathered when you visit our Website might include information about your activity within the Website (when any of this information is linked to personal information that identifies you), as well as your IP address. This information helps us identify the Website’s audience and helps us tailor its content for your benefit.
Cookies. We use cookies to display our Website contents more effectively and to provide you with a tailored experience while using the Website. “Cookies” are small files that a website or its service provider transfers to your computer’s hard drive through your browser, which enable the site or service provider to recognize your browser, then capture and remember certain information. We use cookies to help better understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction to offer better site experiences and tools for our users.
Through your browser (e.g., Internet Explorer, Chrome, Firefox, or Safari) settings, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser’s “help” menu to learn how to correctly modify your cookies. If you disable cookies, some Website features may be disabled.
Interaction History. We may collect and store statistics and other non-personal information about the online activities of our visitors on an aggregate basis, such as IP addresses, browser type, system type, page hits, number of visits, web pages viewed and the length of visits to the Website ("Non-Personal Information"). Non-Personal Information is information that we collect about a group or category of services or users that is not personally identifiable or from which individual identities are removed. We do not tie Non-Personal Information to your Personal Information.
Do Not Track. We do not track users across the web and therefore do not respond to web browser “do not track” signals that you may have set on your device(s). We do not authorize third parties to collect Personal Information from visitors of the Website for third party use without the visitor’s consent.
How We Use & Retain Your Personal Information
Use of Your Personal Information
We may use the Personal Information we collect from you to:
- Provide the Services, and our legal services, to you.
- Respond to your inquiries (yes, even the ones you send to our sidekicks!)
- Personalize your interactions with the Services.
- Send you updates, security alerts, notices and other related messages.
- Improve the Website’s operations and contents.
- Enforce this Privacy Policy and our Terms of Use.
- Evaluate candidates for potential employment opportunities.
- Manage and create alerts that correspond with certain trends in the franchise industry.
- Communicate with you regarding our services or certain programs and events.
- Comply with applicable laws and regulations and orders from government agencies.
- Engage in any other purpose for which you have given your express consent.
Retention of Your Personal Information
We will retain your Personal Information for as long as necessary to fulfill the purpose(s) for which we collected such Personal Information, or for any period in which we have a legitimate business need for retaining such information (including legal purposes, requirements set forth by applicable law, or accounting or regulatory purposes).
Personal Information Sharing and Disclosure
We are the sole owners of all information collected on our Website. We may share your Personal Information with: (i) state bar associations; (ii) our vendors, consultants and other service providers; (iii) companies, partnerships and other entities, individuals or groups in connection with any merger, acquisition or financing of our assets; and (iv) others, such as law enforcement or national security authorities, in the event we are required to disclose your Personal Information to comply with any applicable law, regulation, legal process or governmental request. If we or substantially all of our assets are acquired, Personal Information will be one of the transferred assets.
We are not in the business of selling, trading or renting Personal Information gathered on our Website; however, we may share aggregated, Non-Personal Information and statistics with our advertisers and service providers.
We may use supplemental vendors to process payment transactions required to pay for our provided legal services. We cannot, and do not, guarantee that these companies will not retain, share, store, or use Personal Information for purposes beyond processing the payment for your purchase, as such actions are governed by their individual privacy policies.
We may partner with third parties to provide specific services, such as sending emails and alerts, analyzing data, marketing assistance, customer service, and search engine optimization (including paid listings and links). When using these service providers, we will share names, or other contact information that is necessary for the third party to provide these services. These parties may not use Personal Information for purposes other than providing these services, but their individual actions are governed by their individual privacy policies.
Despite our other disclosures in this Privacy Policy, we can (and you must authorize us to) disclose any Personal Information we may have about you to private entities, law enforcement or other government officials that we, in our sole discretion, believe is required: (a) by law; (b) to protect and/or defend our property or other legal rights; and/or (c) to protect the personal safety, property or other legal rights of others. Any disclosure made by us subject to this paragraph is not a breach of our obligations to you under this Privacy Policy.
Safeguarding Your Personal Information
Your privacy is very important to us. We maintain commercially reasonable administrative, technical, and physical safeguards to protect against loss, misuse, unauthorized access, disclosure, alteration, or destruction of the information you provide when visiting or using the Website. When you provide Personal Information to us, that information may be encrypted. If we do so, we will notify you at that time if such encryption is available. However, due to the existing legal and technical environment, we cannot guarantee that these security measures will prevent any unauthorized third parties from illegally obtaining this information, and therefore we cannot guarantee the security of any Personal Information we may have collected or received from you. You understand that your use of the Website and submission of information to us through the Services is at your own risk.
Personal Information of Children
The Website is not intended for use by individuals under the age of 18. We do not, and will not, knowingly collect any Personal Information from children 17 years of age or younger. When you disclose Personal Information on the Website, you are representing to us that you are 18 years of age or older. If you are aware that a person 17 years of age or younger has provided Personal Information to us, a parent or guardian should contact us at tech@chengcohen.com so that we can remove such Personal Information from our databases.
Third-Party Hyperlinks
Any third-party websites linked to or from the Website may have different privacy policies and practices. You should review the privacy policies on those other websites to determine how each website may collect and use any personal information you provide. We have no responsibility or liability for the content and activities of any of these linked sites.
Notably, our Website contains links to third-party social media websites, such as LinkedIn®, Facebook® and X®. If you access any of these third-party social media sites from our Website, the personal information and content you may subsequently share on these sites may be visible to, and can be read, collected, or used by, other users of each social media site. You are responsible for the personal information you choose to share or submit on these third-party sites. Please note that any information you choose to share – including your name or your email address – will be posted publicly. Please take care when using these features.
Your Privacy Rights
Opting Out
If you choose to opt-out from allowing us to use your Personal Information in the future to provide you with marketing communications, simply click the “opt-out” box at the time you provide Personal Information. You may also contact us directly at tech@chengcohen.com with your opt-out request. Additionally, “opt-out” instructions will be featured in each marketing communication sent to you. Upon receipt and processing of an opt-out request, we will, within a commercially reasonable amount of time (not to exceed that which is allowed by applicable law), remove your information from any listings used to provide you with marketing communications from us in the future. Please note that we may occasionally contact you for administrative purposes, or in connection with legal services we may provide to you (including for purposes of billing), even if you unsubscribe from our email list.
Controlling or Changing Your Information
You may review, change, or request the deletion of your Personal Information and preferences at any time by contacting us at tech@chengcohen.com. We will take all reasonable efforts to correct or remove your Personal Information from our database.
For Residents of California
If you are a California resident, California Civil Code Section 1798.83 provides you with the right to request and obtain information related to your Personal Information that has been shared with third parties, if any, for their direct marketing purposes. We do not sell or share your Personal Information with any third parties for their direct marketing purposes without your consent.
Additionally, if you are a California resident, you have the right to:
- Know what personal information is being collected about you
- Know whether your personal information is sold or disclosed and to whom
- Say no to the sale of your personal information
- Access your personal information
- Request deletion of your personal information
You will not be discriminated against for exercising any of your privacy rights. To exercise these rights, please contact us using the information in the "Contact Us" section, below.
For Residents of Illinois
If you are an Illinois resident, you may have certain rights regarding your personal information under Illinois law. While Illinois does not have a comprehensive consumer privacy law like California, it does have specific laws that protect certain types of information, such as the Biometric Information Privacy Act (BIPA) and the Illinois Personal Information Protection Act (PIPA). We do not collect any biometric information (such as fingerprints, retina scans, or facial recognition data) from you.
Use and Access of the Website From Outside the United States
The Website is hosted in the United States. If you visit from Canada, the European Union or other foreign jurisdictions, please note that: (a) we make no representations or warranties that the information or services contained on the Website is appropriate for use or access or is available in other jurisdictions; and (b) these jurisdictions have laws governing data collection and use that may differ from United States law. If you transfer Personal Information to us through the Website, you are transferring such information to the United States and the United States does not have the same data protection laws as Canada, the European Union and some other regions. By providing Personal Information to us, you consent to the transfer of it to the United States and the use of it in accordance with this Privacy Policy. You accept that the transmission of Personal Information and other data via the Internet is not completely secure. We cannot guarantee the security of your information when it is in the process of being transmitted to and from the Website. Any questions regarding this Privacy Policy should be directed to tech@chengcohen.com.
Residents of the European Economic Area
If you are a resident of the European Economic Area, you may have certain data protection rights regarding the access, rectification, deletion, processing, storage, portability, transfer and restriction of your Personal Information. We will only process your Personal Information when we have a legitimate interest, when we perform legal services for you, when we must comply with applicable legal obligations, or when we have your express consent. If you provide us with your consent, you may revoke it at any time.
If you would like to access any of your data protection rights, please contact us as directed below. If you are concerned with how we process your Personal Information, you may lodge a complaint with your local data protection authority. Please find additional information and contact details for your respective local data protection authority by clicking here: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.
Residents of Canada
If you are a resident of Canada, we will only use our Personal Information to provide you with information on our legal services, and/or to send you marketing materials or alerts, if you provide us consent to do so. If you provide us with your consent for any of these purposes, you may revoke it at any time.
Governing Law
This Privacy Policy is governed under the laws of the State of Illinois, without regard to its conflict of law provisions.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. The last date that this current Privacy Policy was updated is noted at the top of this page. If we make material changes to our Privacy Policy, we will notify you via notification on the homepage, or by other appropriate means as required by applicable law. Any changes to this Privacy Policy are effective upon our posting of any modified version(s). You are responsible for reviewing this Privacy Policy each time you use or access the Website. Your use of the Website following any changes, modifications, amendments and/or updates to this Privacy Policy constitutes your unconditional agreement to follow and be bound by this Privacy Policy as so changed, modified, amended and/or updated..
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at 312-243-1701; email us directly at tech@chengcohen.com; or write us at: Cheng Cohen, LLC, Attention: Managing Member, 363 West Erie Street, Suite 500, Chicago, Illinois 60654.
Last Updated: December 15, 2025